All new members of staff complete a comprehensive induction programme and are supervised by a senior member of our team when carrying out personal care to residents. Following a three month probationary period they then commence their NVQ training in care.

Each of our staff have an established training plan and we encourage regular training in order to supplement their knowledge and expertise. Training may vary depending on the registration of the home in which they work but may cover such fields as pain management, mediation, dementia care, phlebotomy, COPD and promotion of continence.

At Mount Olivet our staff are at varying levels in their learning however all of our care staff have achieved or are now enrolled onto an NVQ in Care. As well as specialist training all staff members complete mandatory training in fire and safety, moving and handling, first aid and food hygiene.